NKT Warranty Statement:

1. For all of our products, we cover 5 year warranty. No matter it is LED linear module or LED Light strip, no one product is excluded. 

2. For product which fails after it gets to our customers' hands, our customers don't need to return it to us. They can dispose them as they want. We will provide replacements at our expense or give customers credit back. We may need our customers to ship a few defective products back for analysis purpose if we can't identify the issue by looking at the pictures or through customers' explanation. 

3. I know some customers are concerned about the warranty because a lot of suppliers ask them to return the products before they provide replacements or solve the problem. When customers are overseas, it is very difficult to do this process. It can be costly and time-consuming. When you work with us, this hassle can be avoided. 

What can we do for you? Email us and let me know what you need!