NKT (Dongguan Nuoke Lighting) Warranty Statement:
Comprehensive 5-Year Warranty
All our products—including LED modules, LED light strips, and OEM items—are covered by a 5-year warranty. No product is excluded.
Customer-Friendly Replacement Process
If any LED module or LED light strip fails after delivery, you are not required to return the product. You may dispose of the defective item as you see fit, and we will provide a replacement at our expense or issue credit. In cases where the issue cannot be identified through images or your explanation, we may request a few defective items to be sent back for analysis.
Hassle-Free Overseas Support
We understand that many suppliers require returned products before offering replacements, which can be both costly and time-consuming for overseas customers. With us, you can avoid these complications and enjoy a straightforward, customer-centric warranty process.